Return and Refund Policy
UtilitySavers.us disclaims all responsibility for any content, code, or inaccuracies on its platform. No guarantees are made by UtilitySavers.us, and under no circumstances shall UtilitySavers.us be held liable for any special, direct, indirect, consequential, or incidental damages, or any damages arising from the use of the Service or its contents, whether in an action of contract, negligence, or otherwise. UtilitySavers.us reserves the right to add, remove, or modify content on the Service at any time without prior notice.
The UtilitySavers.us Service and its content are provided “as is” and “as available,” without any warranties or representations, either express or implied. UtilitySavers.us functions as a distributor, not a publisher, of third-party content, thus exercising no editorial control over such content and making no warranties or representations regarding the accuracy, reliability, or currency of any information, content, services, or merchandise accessible through the Service. Specifically, UtilitySavers.us disclaims all warranties in any content transmitted on or associated with the UtilitySavers.us Service or on linked sites, or in products provided through the UtilitySavers.us Service, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement of third-party rights. No advice or information, whether oral or written, provided by UtilitySavers.us or its affiliates, employees, officers, directors, or agents, shall create any warranty. Pricing and availability information is subject to change without notice. Additionally, UtilitySavers.us does not guarantee that the Service will be uninterrupted, uncorrupted, timely, or error-free.
At utilitysavers.us, powered by My Utility Savers. We are committed to providing high-quality networking solutions, including routers and accessories. If you are not completely satisfied with your purchase, we offer a 7-day free-of-charge return and refund policy, subject to the terms and conditions outlined below.
1. Return Eligibility
You may return an item for a full refund within 7 days of the delivery date, provided the following conditions are met:
-
The product is in its original condition, unused, and with all packaging, accessories, and manuals included.
-
The product is not physically damaged, scratched, or altered in any way.
-
The return request is initiated within 7 days of delivery.
Non-Returnable Items:
-
Items that show signs of wear, misuse, or physical damage.
-
Products returned without original packaging or missing accessories.
-
Any item labeled as “Final Sale” or “Non-Returnable” at the time of purchase.
2. How to Initiate a Return
To initiate a return, please follow these steps:
-
Contact our customer support team at [support@utilitysavers.us] with your order details.
-
We will provide a Return Authorization (RA) number and instructions on how to return your item.
-
Ship the product back to us using the provided instructions. We will cover the return shipping costs if the return is within the 7-day free return window.
Once the return is received and inspected, we will notify you of the approval or rejection of your refund.
3. Refund Process
-
Approved refunds will be processed within 7-10 business days after receiving the returned item.
-
The refund will be issued to the original payment method used at the time of purchase.
-
If the payment was made via credit or debit card, it may take additional time for the bank to process the refund.
-
Shipping fees (if applicable) are non-refundable unless the return is due to an error on our part.
4. Exchange Policy
If you received a defective or incorrect item, we will provide a free replacement. To request an exchange:
-
Contact us within 7 days of receiving the item.
-
We will arrange for a free pickup and replacement of the defective product.
5. Warranty and Support
-
Our routers come with a manufacturer warranty. If your device experiences technical issues beyond the return period, please refer to the manufacturer’s warranty policy or contact our support team for assistance.
-
Warranty claims are handled directly by the manufacturer, and terms may vary based on the product.
6. Chargebacks and Disputes
We encourage customers to contact us before initiating a chargeback or dispute. Our team is dedicated to resolving any issues quickly and fairly.
7. Changes to This Policy
Utilitysavers.us reserves the right to update or modify this policy at any time. Changes will be posted on this page with the updated date.
For any questions or assistance, please contact our support team at [support@utilitysavers.us].
